Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time (Updated)

Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations with effective ways to get your message across - and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: overcome barriers to meaningful communication; expand and enrich conversations with colleagues, friends, and family; increase clarity and improve understanding; handle strong emotions - on both sides of the table.