Description
More than 15 million people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Supported by more than one hundred case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor - an irreplaceable resource - from the expert for hire - a tradable commodity.
Info
ISBN: 9780684870304
Published Date: March 1, 2002
Publisher: Simon and Schuster
Language: English
Page Count: 272
Size: 8.46" l x 5.48" w x 0.78" h
Category
Business & Economics
Subject
Consulting